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Payment methods

 

On the CappellettoShop website, you can pay for orders by credit card, PayPal, bank transfer, Klarna, or cash on delivery. If you require an invoice, please provide your details for issuing the invoice in the order notes or send an email at the same time as you place your order. We will be happy to fulfill your request. The invoice cannot be issued more than two days after the order date.

ONCE PLACED, ORDERS CAN NO LONGER BE CANCELLED. THIS ALSO APPLIES TO ORDERS FOR PRODUCTS WITH DELAYED DELIVERY OR PRODUCTS ORDERED EXCLUSIVELY FOR THE CUSTOMER.

1. Credit Card

You can pay conveniently and securely. We accept Mastercard, Visa, Visa Electron, American Express, and PostePay. At the time of payment, you may be redirected to your bank's page to process the payment.

For customers already enabled for Verified by Visa and MasterCard Secure Code:

  • On your bank's website, you will be welcomed with the title you have chosen and asked to confirm the amount with a personal PIN. 
  • After your bank has verified the entered PIN, you will receive confirmation of payment for the order placed on CappellettoShop. 

For customers not yet enabled for Verified by Visa and MasterCard Secure Code:

  • In this case, a one-time registration with the bank that issued your card will be required for all future purchases. 
  • On your bank's website, you will be asked to identify yourself using the security questions you previously set up. 
  • Finally, you will be asked to set a new PIN and a welcome message for future use. 
  • The next step follows the same procedure as for customers who are already enabled.

Your credit card details will be transferred securely using the SSL protocol. 

If you return the goods, the amount will be credited to your card. CappellettoShop is secure! 

2. PayPal

You can choose to pay using this method by selecting the PayPal option; once you reach the third stage of the purchase process ("Confirm"), click "Confirm and continue with PayPal" to complete your order. 

  • If you already have a PayPal account, log in with your email and password and confirm the payment. 
  • If you do not have a PayPal account, you can create a new one using your credit/prepaid card; in this case, you will simply need to select the card type, fill in the required details, and confirm the payment.
  1. If you are already registered on PayPal, click and log in to your account.
  2. If you are not registered on PayPal, enter the required details and proceed to create your account.

The order is processed as soon as we receive the payment. If you return the goods, the amount of your order will be refunded to your PayPal account (or to your credit card if you are an unregistered PayPal user).

Please note that if you use PayPal, you have the option of being reimbursed for the return shipping costs - paid by you. Go to the PayPal website to find out more.

3. Bank Transfer

We also accept purchases paid by bank transfer. Our bank details are as follows:

Società Cappelletto Srl
Banca Sella - Viale Montegrappa - 31100 - Treviso

IBAN: IT57T0326812001052322928071
BIC: SELBIT2BXXX


Payment reference: your first and last name, order number, order date.

Payment must necessarily be made by the end of the day the order is placed. To speed up the process, you can make an instant bank transfer and send the payment receipt to the email address info@cappellettoshop.it
If we do not receive confirmation of payment within the required timeframe, the order will be automatically cancelled.

Your order will only be processed after we receive notification of the credit from our Bank. 

4. Payment with Klarna

If you buy with Klarna, you receive your order immediately and pay in 3 installments. For your Order paid with Klarna to be confirmed, you must complete the Klarna registration process by entering your tax details and credit card. If you receive an order confirmation from our website but have not completed the payment with Klarna, the order will be automatically cancelled.

5. Cash on Delivery (COD) Payment

The cash on delivery payment method is only available for deliveries within Italy. This payment method is not available for orders exceeding €500.

You can use the cash on delivery payment service at a cost of €10. Please remember that when choosing the payment method, you must select "cash on delivery" again. The shipping will therefore cost €10 if the purchase exceeds €200.00; otherwise, it will be a total of €8 + €10.

Cappelletto reserves the right to charge additional costs for cash on delivery shipments to remote areas and islands.

CappellettoShop reserves the right to charge the customer for any storage costs for cash on delivery packages that are not collected. No further orders paid by cash on delivery will be accepted from customers who have not collected their previous orders paid using this method and which have been returned to the store (failure to comply with the terms of sale).